I have been to many Roy’s Restaurants and have always enjoyed their food. Each one is unique but I always knew I could count on consistent good food and great service. I was elated when this one opened at the Anaheim Garden Walk a few years ago. Allen and I even celebrated our 10th and 12th anniversaries here.
It had been awhile so we made a reservation to come back last night. The evening started great. Our server was very friendly and cheerful. We had a great conversation with her, even Mike the manager came to say ‘Hi’.
We got our iced tea and free spicy edamame (love these!). I always find it really cute when a restaurant makes personalized condiments such as these sugar packets in different types; white for white sugar, brown for brown sugar, blue for equal, and pink for sweet & low.
I also felt the restaurant could have handled the situation a little better than just apologized and recooked the same piece of meat to bring it back, which by the way, took a few minutes. Had this happened in another fine dinning restaurant, the dish was taken off the bill. Don’t know if the fact that we already had $20 email discount and complimentary dessert cards from previous visit played into the factors. Having your dinner interrupted due to improperly cooked meat can really ruin the whole dining experience.
321 W. Katella Ave. Suite 105
Anaheim, CA 92802